Privacy Policy

Last updated: August 2026

Data controller

SIGNES Imatge i Comunicació, S.A.
Tax ID (C.I.F.) A-58470220
Av. Carrilet, 243 – 08907 L’Hospitalet de Llobregat, Barcelona (Spain)
Email: info@signes.es

In accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), we hereby inform you of how SIGNES Imatge i Comunicació, S.A. processes the personal data you provide through this website.

Purposes and legal bases for processing

Handling enquiries and information requests. We process the data you provide through the electronic forms on this website or by email in order to manage your request, supply the information or services you ask for, and maintain the contact arising from that relationship. Legal basis: your consent, given by submitting the form and expressly accepting this policy, together with the taking of pre-contractual steps at your request (Articles 6(1)(a) and 6(1)(b) GDPR).

Marketing communications and newsletter. If you subscribe to our newsletter, we will process your email address in order to inform you about our products, projects and news. Legal basis: your consent (Article 6(1)(a) GDPR), which you may withdraw at any time using the unsubscribe link included in every message or by writing to info@signes.es.

Website security and prevention of abuse. We process certain technical connection data in order to protect this website against automated submissions, spam and attacks. Legal basis: our legitimate interest in ensuring the security of our systems and information (Article 6(1)(f) GDPR).

Web analytics and audience measurement. We use analytics tools to understand how our website is used and to improve it. Legal basis: your consent, given through the cookie settings panel (Article 6(1)(a) GDPR). Further details are available in our Cookie Policy.

Nature of the data requested

Unless expressly stated otherwise in a given field, providing the information requested is voluntary, and refusing to provide it will not reduce the quality or scope of the services you request. However, failure to complete the fields marked as mandatory, or the submission of incorrect data, will prevent SIGNES Imatge i Comunicació, S.A. from managing your request or sending you the information you have asked for.

You warrant that the personal data you provide is accurate and undertake to notify us of any changes to it. Where you provide third-party data, you must have informed those individuals of the content of this policy beforehand and obtained their authorisation.

Retention periods

We will retain your data for as long as our relationship with you continues, or for as long as is necessary to handle your request, and thereafter for the limitation periods established by law in order to address any potential liabilities. Data processed on the basis of your consent will be retained until you withdraw it.

Recipients of the data

Your data will not be disclosed or transferred to third parties for their own purposes, except where required by law or where necessary to comply with an obligation to which we are subject.

Your data may, however, be accessed by the suppliers who provide services necessary for the operation of this website and of our business. These suppliers act as data processors on our behalf and in accordance with our instructions, and we have entered into the data processing agreements required by Article 28 GDPR with all of them. These categories of supplier include web hosting and email services, communication delivery platforms, security and bot protection services, and web analytics tools.

International data transfers

Some of the suppliers referred to above are established outside the European Economic Area or may process data from third countries. In such cases, transfers are covered by the appropriate safeguards set out in Chapter V GDPR, principally the Standard Contractual Clauses approved by the European Commission or an applicable adequacy decision for the destination country. You may request further information about these safeguards by writing to info@signes.es.

Bot protection: Cloudflare Turnstile

This website uses Cloudflare Turnstile, a service provided by Cloudflare, Inc. designed to distinguish human users from automated traffic and to protect our forms and pages against abusive submissions, spam and automated attacks. It is used in its invisible mode, so in most cases no action is required on your part.

In order to provide this service, Turnstile processes certain browser signals, such as the IP address, the TLS fingerprint, the user-agent header, and the site key and its associated origin. According to Cloudflare, these signals do not allow any individual to be directly identified, and their purpose is not to identify, profile or target users, but solely to detect and block automated traffic. The signals collected are strictly necessary for this purpose and are not used for advertising or analytics.

The legal basis for this processing is the legitimate interest of SIGNES Imatge i Comunicació, S.A. in ensuring the security of its website and preventing fraudulent or abusive use, in accordance with Article 6(1)(f) GDPR.

Cloudflare acts as a data processor when it processes this data in order to protect our website, following our instructions. In addition, Cloudflare processes these signals as a data controller in its own right for the purpose of improving its bot detection capabilities, relying on its legitimate interest. This processing may involve an international transfer of data to the United States, covered by the contractual safeguards agreed with that supplier.

Detailed information is available in the Turnstile Privacy Addendum and the Cloudflare Privacy Policy.

Your rights

You may exercise at any time your rights of access, rectification, erasure, objection, restriction of processing and data portability, as well as your right not to be subject to automated individual decision-making, under the terms set out in the GDPR and the LOPDGDD.

Where processing is based on your consent, you have the right to withdraw it at any time, without this affecting the lawfulness of processing carried out prior to such withdrawal.

To exercise these rights you may write to SIGNES Imatge i Comunicació, S.A. – Av. Carrilet, 243, 08907 L’Hospitalet de Llobregat (Barcelona, Spain), or to our email address info@signes.es, stating the right you wish to exercise and enclosing a copy of a document proving your identity.

If you believe that the processing of your data does not comply with applicable law, you also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es), C/ Jorge Juan, 6, 28001 Madrid, Spain.

Security of your personal data

SIGNES Imatge i Comunicació, S.A. has implemented the technical and organisational measures necessary to ensure the security of the personal data provided and to prevent its alteration, loss, or unauthorised processing or access, taking into account the state of the art, the nature of the data and the risks to which it is exposed, as required by Article 32 GDPR.

Identification details pursuant to Spanish Law 34/2002 (LSSI-CE)

SIGNES Imatge i Comunicació, S.A.
Av. Carrilet, 243
08907 – L’Hospitalet de Llobregat – Barcelona (Spain)
Tax ID (C.I.F.) A-58470220

Registered with the Commercial Registry of Barcelona, volume 9057, book 8227, section 2, folio 120, sheet no. 107693, entry 1.

Registration of the Signes.es website with the Commercial Registry of Barcelona, filed in bundle a-n) under number 3524/03, recorded in volume 23148, folio 69, sheet B 50348, entry 11.